Coming next

Building a learning system opens a longer set of questions. Does it change people’s opportunities? Who is accountable for the service? What does it take to sustain the work and adapt it to another setting?

The next five chapters will follow those questions. Contact us if you would like early access as they become available. Tell us which chapter interests you and what you are working on.

11 / OUTCOMES

Measure economic mobility and agency

Connect participation and applied capability to work, income, choices, and opportunities over time. Examine follow-up, comparison groups, and what current evidence can establish.

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12 / GOVERNANCE

Govern the data and the learning relationship

Work through permission, access, contribution, withdrawal, and accountability across learner records, conversations, and language data.

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13 / TEAM

Organize the team behind the system

Connect learning design, engineering, community work, and research. Define ownership of releases, learner support, and decisions when the service fails.

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14 / COSTS

Understand what delivery actually costs

Account for messaging, models, infrastructure, content, and human support. Examine costs per person reached, active learner, and completed learning task.

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15 / ADAPTATION

Adapt the system to another setting

Decide what needs local research, language work, institutional relationships, and a new pilot. Carry forward useful mechanisms while testing the assumptions of a new context.

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You can also write directly to akwaba@kabakoo.africa. We welcome questions and accounts of how you are using the playbook.

Return to the ten published chapters · Develop your working notes